The Medals Cake Shop – Vasai East
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Welcome to The Medals Cake Shop. By accessing or placing an order through our website or store, you agree to the Terms & Conditions mentioned below. Please read them carefully.
- Acceptance of Terms
By using our website, placing an order, or purchasing from The Medals Cake Shop, you agree to follow all our policies including
- Refund & Return Policy
- Privacy Policy
- Shipping & Delivery Policy
- The Medals Cake Shop reserves the right to update these terms anytime without prior notice.
- Product Information
- We strive to provide accurate product details including flavours, weights, and images. However:
- Cake designs may vary slightly due to manual crafting.
- Colours and decorations may differ from pictures shown online.
- Weight of handmade cakes may have a minor variation (+/- 50 grams).
- Order Confirmation
- Orders are confirmed only after full payment or advance payment (as applicable).
- For customised cakes, full payment may be required in advance.
- The shop reserves the right to cancel any order due to unavailability or technical errors.
- Pricing & Payment
- All prices displayed are inclusive of applicable taxes.
- Prices may change without prior notice.
- Accepted payment methods: UPI, cash, bank transfer, or payment gateways (if purchasing online).
- The Medals Cake Shop is not responsible for failed transactions at the payment gateway.
- Delivery Terms
- Delivery timelines are approximate and may vary due to traffic, weather, or other conditions.
- If the customer is unreachable for 10 minutes, the order will be marked as delivered.
- Incorrect addresses or customer unavailability may lead to delivery failure with no refund.
- Refer to our Shipping & Delivery Policy for full details.
- Cancellation, Refund & Return
- Same-day orders cannot be cancelled.
- Refunds and replacements are provided only under specific conditions.
- Perishable items such as cakes are not eligible for return.
- Refer to our Refund & Return Policy for complete guidelines.
- Quality Assurance
- All products are freshly prepared using hygienic and quality ingredients.
- Once the cake is delivered or picked up, the responsibility for storage and handling lies with the customer.
- Cakes must be stored in refrigeration unless otherwise mentioned.
- Customer Responsibilities
- By placing an order, the customer agrees to:
- Provide accurate personal and delivery details.
- Check the product immediately upon delivery.
- Handle the product carefully after receiving it.
- Follow storage instructions to maintain freshness.
- Intellectual Property
All content on this website—including images, text, logos, designs, and branding—is the property of The Medals Cake Shop.
Unauthorized use, copying, or reproduction is strictly prohibited.
- Limitation of Liability
- The Medals Cake Shop will not be responsible for:
- Delays due to external factors
- Damage caused after delivery or pick-up
- Loss caused by customer negligence
- Technical issues on third-party websites or payment gateways
Contact Us
For questions related to privacy or your data:
The Medals Cake Shop – Vasai East Branch
📞 9967365079
🕒 Timings: 10:00 AM – 10:00 PM